Return, Refund, and Cancellation Policy

Last Updated: 5/12/2023

Thank you for choosing B-Creative for your app purchases. We want to ensure you have a satisfying experience with our products and services. Please review our return, refund, and cancellation policy carefully.

1. Returns

1.1 Digital Products:

• Due to the nature of digital products, we do not accept returns once the app has been downloaded or accessed.

1.2 Defective or Incorrect Products:

• If you receive a defective or incorrect app, please contact our customer support at [support@b-creative.in] within 7 days of purchase for assistance.

2. Refunds

2.1 Refund Eligibility:

• Refunds are only provided for defective or incorrect digital products reported within 7 days of purchase.

2.2 Refund Process:

• To request a refund, please contact our customer support at [support@b-creative.in] with your order number and a detailed explanation of the issue.

2.3 Refund Timeline:

• Once approved, refunds will be processed within 15 business days. The time it takes for the refund to reflect in your account may vary depending on your payment method.

3. Cancellations

3.1 Cancellation of Orders:

• You may cancel your order within 2 hours of purchase by contacting our customer support at [support@b-creative.in].

3.2 Cancellation Process:

• To cancel an order, provide your order number and a reason for cancellation via email to [support@b-creative.in].

4. Contact Information

For any questions or concerns regarding our return, refund, and cancellation policy, please contact our customer support at [support@b-creative.in].

5. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.